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Legal Information

Name of company:
first4healthtraining.com Ltd

 

Registered office:

Croft House 

59 Fair View

Carleton

Pontefract

WF8 3NU

 

Contact details:

Head Office FREEPHONE 0800 689 0282
Helen Whitcombe 07771 762 913 

 

Head Office Emails:
helen@first4healthtraining.com

john@first4healthtraining.com

info@first4healthtraining.com

bookings@first4healthtraining.com

learning@first4healthtraining.com

pharmacy@first4healthtraining.com

accounts@first4healthtraining.com

careers@first4healthtraining.com

compliance@first4healthtraining.com

 

Company no:

8092087

 

VAT no:
137 0205 50

 

Managing Director:

Helen Whitcombe

 

Operations Director:

John Gill DBA DBA BSc(Hons) 

 

Healthcare Compliance Consultant:

Sharynne Pretty

  

Accredited by:

Royal Pharmaceutical Society

 

Registered with:

General Pharmaceutical Council

 

Indemnity with:

Hiscox.co.uk

 

first4healthtraining.com Ltd reserve the right to change products, prices and events without prior notice

Company Policy and Terms & Conditions

Invoices are raised upon booking of sessions, this is in order to give the customer time to settle the invoice prior to or immediately after the session so assessment results and certificates can be available straight away.

 

Our company policy is to publish assessment results and release certificates only upon receipt of full payment.

 

first4healthtraining.com do not provide "Train-the-Trainer" courses.

The content of all our courses is the sole intellectual property of first4healthtraining.com Ltd and is protected and copyright law.

Copying and distribution of our course materials is unlawful and enforceable under copyright law.

If information learned during our training is trained onward by anyone other than an employee of first4healthtraining.com Ltd we cannot accept any responsibility for the misinterpretation of that information or the suitability of the third party trainer as a "competent persom"

Indemnity extends only to "first level" training by a member of staff of first4healthtraining.com ltd

Invoice Terms & Conditions:

"ON-SITE" TRAINING

 

  • Payment is due 21 days from the date of invoice. 
  • Sessions cancelled without 14 days notice will still be charged IN FULL. 
  • Sessions re-arranged within 14 days of training date will be subject to a fee of £150+VAT.
  • Hotel expenses for trainers are included but will be charged if a confirmed session is subsequently cancelled.
  • Please ensure that you are the person in authority to make this booking and that your staff are aware of venue details and timings. 

  • Please pay promptly as assessment results will only be published upon settlement of invoice.
  • Late payment will be subject to an admin fee, plus interest charged charged at 8.5% above Bank of England base rate. 
  • Any recovery costs will be added to your account. 

Invoice Terms & Conditions:

EVENTS

  • We require 10 days notice prior to the event if you wish to cancel. 
  • Places reserved but not attended will be charged for. 
  • Places are non-transferable. 
  • Payment is due 21 days from invoice date. 
  • Please pay promptly as assessment results will only be published upon settlement of invoice. 
  • Late payment will be subject to an admin fee of 25% of the invoice value, plus interest charged charged at 8.5% above Bank of England base rate. 
  • Any recovery costs will be added to your account. 
  • Please ensure that you are the person in authority to make this booking and that your staff are aware of venue details and timings. 

  • Please note, refreshments are provided, lunch is not.

Invoice Terms & Conditions:

DISTANCE LEARNING

 

  • Place your order online or by telephone or email.
  • We will email your order confirmation and invoice. (Any discounts for bulk pruchases will be shown on this invoice).
  • Upon receipt of payment your distance learning module(s) will be dispatched with instructions enclosed.
  • Your certificate will be dispatched upon successful completion of the assessment and return of the DVD(s) to first4Healthtraining.com Ltd.
  • Lost or unreturned DVDs will be charged at £20+VAT each.
  • DVDs are provided on a 30 day rental basis only and the content remains the sole intellectual property of first4healthtraining.com Ltd and is protected by copyright law.

Invoice Terms & Conditions:

ONLINE LEARNING

 

  • Place your order online or by telephone or email.
  • We will email your order confirmation and invoice. (Any discounts for bulk pruchases will be shown on this invoice).
  • Upon receipt of payment we will provide you with a password for access to the Online Modules. THIS PASSWORD IS VALID FOR 30 DAYS
  • Your certificate will be dispatched upon successful completion of the ONLINE assessment.

 

Replacement card certificates can be provided at a cost of £10 each plus VAT plus P&P

 

Replacement PDF certificates to print yourself can be provided at a cost of £5 each plus VAT

 

(Please note there is a 3% charge for card transactions)

Privacy Policy

First4healthtraining.com Ltd privacy policy

This privacy policy sets out how first4healthtraining.com Ltd uses and protects any information that you give when you use this website.

first4healthtraining.com Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

first4healthtraining.com Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st June 2012

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following way:

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@first4healthtraining.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

First4healthtraining.com Ltd, Croft House, 59 Fair View, Carleton, Pontefract, West Yorkshire WF8 3NU

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 All course content, publications and content of this webisite 

©first4healthtraining.com Ltd 

Mobile

07771 762 913

 

EMAIL:

info@first4healthtraining.com

Scan QR with your smartphone for eBusiness Card:

Tweets from first4healthtraining @f4_ht

We accept payment by Cheque, BACS, VISA, Mastercard, American Express and Maestro or by standing order.

(Please note there is a 3% charge for card transactions)

ASSESSMENT RESULTS WILL ONLY BE PUBLISHED UPON SETTLEMENT OF INVOICE

Company Policy

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